Question 1

Does my insurance cover telemedicine or telepsych from home?

Accepted Answer

All major insurance policies are covering these services in your home according to your individual plan.  This may change as the COVID pandemic changes

Question 2

I am nervous about privacy and getting help.

Accepted Answer

Because video communications can be done in your home, there has never been a more private way to "get to the office."  Our communication platforms are encrypted to HIPAA regulations.  We can send a secure text-link or email-link for this real-time video encounter.  With self-scheduling and an appointment in your home, privacy has never been greater.

Question 3

I am not very good with computers.  Will this work for me?

Accepted Answer

Absolutely!  Our staff is very capable of walking you through it.  All smartphones work easily as do camera ready tablets and laptops.  We are glad to work with you and find a solution to get you the access to care that you need.

Question 4

I don't have insurance, but I am ready for help.  What do I do?"

Accepted Answer

The Office of Kristin McColly, NP, PLLC serves all patients regardless of ability to pay.
Discounts for essential services are offered based on family size and income.
For more information, please call, ask at the front desk, or visit our website.

There are a number of options we can set up.  Our credentialed application counselor can help you through the insurance hoops.  It is important to start when you are ready.  If that is now, let's go for it.

Montana Hope Community

FAQ

Frequently asked questions

Does my insurance cover telemedicine or telepsych from home?

I am nervous about privacy and getting help.

I am not very good with computers. Will this work for me?

I don't have insurance, but I am ready for help. What do I do?"